General
Questions
Q: How much does Drumagog cost?
A: Drumagog is available in four versions, Basic, Pro, Platinum
and BFD. Click here for more information.
Q: What's the difference between Drumagog Platinum and BFD?
A: Drumagog Platinum and BFD are two new versions of Drumagog
which allow you to trigger Fxpansion's BFD. These features require
you to own a copy of BFD. Drumagog Platinum has the regular features
of Drumagog Pro, but adds the ability to trigger BFD. Drumagog
BFD only has the ability to trigger BFD, and does not contain
any internal sounds, or the ability to play external WAV, AIF,
or SDII files. See the table here for more
information.
Q: Is Drumagog Platinum compatible with BFD2?
A. Drumagog
Platinum and Drumagog BFD are currently only compatible with BFD
v1.5. BFD2 support is coming soon as a free update.
Q: If I
install Drumagog Platinum, will I still be able to open regular
Drumagog Pro sessions?
A: Yes, Drumagog Platinum will open all sessions created with
older Drumagog Pro versions. It is exactly the same as Drumagog
Pro, except that it has additional BFD functionality.
Q: Will
Drumagog Platinum or Drumagog BFD work with BFD Lite?
A: Unfortunately, in order to use the BFD features in Drumagog,
the full version of BFD is required. This is due to the fact that
the minimum requirement for BFD is v1.5.046.
Q: Why
do I see two plugins listed - "Drumagog" and "Drumagog
(Fixed Latency)"?
A. Drumagog has two plugins to choose from when inserting onto
a track: "Drumagog" and "Drumagog (Fixed Latency)".
The fixed latency version is designed for use in hosts which have
Automatic Plugin Delay Compensation (such as Pro Tools HD and
Steinberg products). If you own one of these hosts, use the new
"Fixed Latency" version for better compatibility.
Q:
Does Drumagog support MIDI?
A. Drumagog has full MIDI support.
Please note that due to the nature of MIDI, Drumagog's output
may result in triggers that are not consistently aligned. Lower
latency audio devices produce more accurate MIDI trigger output.
Q: I've
just purchased Drumagog - how do I download it?
A. follow this link to download
the retail version of Drumagog. After you install this full version,
you simply need to unlock it by visiting the support page here
and filling out the unlock code form.
Q.
Are there any third-party sample libraries available?
A. Yes, there are currently several third-party sample discs available
in Drumagog's own GOG file format:
Steven Slate Drums is a virtual drum locker of kicks, snares,
and toms fit for all styles of rock and pop music from soft ballads
to hardcore metal, available for $209. Dan's House Vintage Drums
features beautifully recorded vintage drums, including a full
1967 Ludwig Club Date kit! It can be ordered through our web site
for $99. Rock Drums (volume I and II) are great sounding drums
for that big in-your-face sound. They're "big drums hit by
big people". Elektromorph is a massively morphed collection
of drum samples available for $149. Supersonic Samples brings
you the high quality snare, kick and tom samples you deserve to
use in every mix, and is available for $179.
For more info, click here.
Q. When I buy Drumagog do I receive a CD in the mail with samples?
A. Drumagog can either be downloaded immediately after purchase,
or for a nominal fee shipped to you with a CD and an extensive
printed user's guide. For details click
here.
Q. What's a GOG file?
A. Drumagog 4 uses a fiile format for it's samples called a GOG
file. In one GOG file, Drumagog packs up to 384 multi-samples,
and all associated settings. The introduction of GOG file format
now allows you to author, arrange and save your own sample sets
in a single file. This makes accessing and transferring samples
between projects simpler, and allows a you to permanently record
in the GOG file all of the triggering information and parameters
associated with a sample set
Q. I like
the little drum movie in the corner, but does it waste CPU cycles?
A. Drumagog's Virtual Drum Display, or drum movie plays a movie
of an actual drum, perfectly synchronized with the audio. This
functions as a visual aid in triggering. When we designed
this feature, we took great care in making sure it didn't steal
any CPU time. The drum movie plays in a separate low-priority
thread that will automatically "give up" it's cpu time
to any other audio processes running.
Q: What is Auto Ducking?
A: Auto Ducking will "duck" audio in one track based
on a trigger in another track. It's best used for removing the
snare drum from overhead tracks, or for quieting a loud hi-hat
track. Auto-ducking can also be used independently of Drumagog.
For example, to remove a snare from overhead tracks, you'd run
two copies of Drumagog, one on the snare track, and one on the
overhead track(s). The Drumagog on the snare track will "remote
control" the Drumagog on the overhead tracks(s), and tell
it when to notch out, or duck, the snare every time it's heard.
Q: Is there a delay between the original sample and the replaced
samples? Is there a way to reduce it?
A. Because Drumagog is a real-time plugin, there is a delay associated
with using it. When using Simple triggering mode, the delay can
be as small as 1 or 2 ms (not enough to notice in most cases).
However, using the more sophisticated Advanced Triggering Mode
introduces as much as 50ms of delay. If your host supports plugin
delay compensation, you're in luck - everything is adjusted for
you. However, not all hosts support this feature, and you might
need to manually nudge or move your audio track back by the amout
Drumagog tells you on the main page. Drumagog's Live triggering
mode has zero latency (at a cost of less accurate dynamic triggering).
Q: How many channels of Drumagog can I use at once?
A: Drumagog has no limit to the number of channels it can be used
on simultaneously, however memory usage and processing power become
limiting factors. Most systems can handle 4-5 tracks of Drumagog
at once.
Support
Questions
Q: I've just installed the latest update, but now I can't see
my old samples
A: To fix this problem, just go to Drumagog's advanced tab,
and click on "Change" at the bottom. Then, browse to
where your main gog foder is located (usually, this is called
"Gog Files"). From
now on, Drumagog should see your samples properly.
Q: I've
moved to a new computer, or reinstalled my OS, and now drumagog
is in demo mode.
A: To solve this problem, download and install the Full Retail
Installer. This can be downloaded
here. Then, unlock your copy again
by filling out the form on the support page.
Q: When I try to unlock my copy of Drumagog, it keeps coming
up as a demo version, even though I made sure the unlock code
was correct.
A: In
almost all cases, this issue is caused by not typing in the CPUID
correctly into the support page form. If you're off by one digit,
it will e-mail you back the wrong code. Please make sure you read
all the digits from the screen correctly when you type it into
the web page. Also, make sure you installed the full
retail version of Drumagog, not just the update by itself. Sometimes
re-installing the full retail version, then unlocking again will
solve the unlocking issue. This is especially true if you re-named
your hard drive, or moved/deleted some files that Drumagog needs.
Q: I'm hearing some phase issues when blending Drumagog with
the original track.
A: While rare, this can be caused by several things. First, make
sure you are using the correct version of Drumagog. If you have
Pro Tools HD, Logic, Digital Performer, or any host that has Plugin
Delay Compensation, make sure you are using the Fixed Latency
version of Drumagog. Also, if Drumagog's Auto Align is turned
on, check the settings on the advanced page and make sure the
Align mode is set corretly for the type of drum you're replacing
(snare, bass drum). Usually, Psychoacoustic mode works best. In
some cases, if the original drum is very different from the sample
you're using, auto align mode won't work as well. In these
cases, it may be best to turn off Auto Align (a checkbox located
on the main page) and manually line up the track by nudging.
Q: When using the BFD feature of Drumagog, the audio is very
late (or early) compared to the original)
A: Make sure you always follow this simple rule when using the
BFD features of Drumagog: Always Insert Drumagog first, before
BFD. If you do this, you shouldn't have any delay issues.
If you need to remove Drumagog from a track, or add more
Drumagog instances to other tracks, make sure to remove, then
re-insert BFD after you do so.
Upgrading from version 3
Q. I'm
an existing Drumagog 3 customer. Do I qualify for an upgrade
to 4.0?
A. If your an existing Drumagog 3.x customer, and you purchased
Drumagog after Dec 1st 2004, you qualify for a free upgrade. If
you purchased Drumagog before this date, you can still upgrade
to 4.0 Pro at a discounted price: $149. Follow
this link for more details.
Q. If I
upgrade to 4.0, can I still use all my old samples?
A. Drumagog 4 is a completely separate plugin from 3.0. If you
have gog samples you'd like to use in 4.0, simply copy the gog
folder from 3.0 to 4.0 (it's normally located in C:\Program Files\Drumagog40\Gog
Files on the PC, and Applications:Drumagog:Gog files on the Mac).
Q. Will Drumagog 4.0 work in my old Drumagog 3.x sessions?
A. Because Drumagog 4.0 is a separate plugin, it's not directly
compatible with sessions using an old Drumagog. V 4.0 installs
itself as a completely separate plugin called "Drumagog"
in your plugin list (3.0 was called "Drumagog3"). You
don't have to un-install old versions of Drumagog if you plan
on still using it in old sessions.
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